Responsible gambling

Responsible Gaming at ImaraBet

At ImaraBet, we're committed to providing a safe and enjoyable gaming experience for all our players. We understand that gaming should be a form of entertainment, not a source of financial stress or harm.

Identifying Problem Gambling

If you or someone you know is struggling with problem gambling, it's essential to take action early on. Look out for these warning signs:

• Spending more money than intended
• Feeling guilty or anxious about your gaming habits
• Using money meant for essentials (like rent or groceries) for gaming
• Experiencing changes in mood or behavior due to gaming

Setting Limits

To prevent problem gambling, we recommend setting limits on your gaming activities. You can:

• Set a budget and stick to it
• Limit the amount of time you spend gaming each day
• Choose games with lower stakes or more manageable betting options

Self-Exclusion

If you feel that your gaming habits are becoming problematic, consider self-excluding from our platform for a set period. This will prevent you from accessing your account and playing during that time.

To self-exclude, please contact our Help Desk through the responsible gaming page.

Deposit Limits

You can also set deposit limits to control how much money you can put into your account. To do this:

• Log in to your account
• Go to the Responsible Gaming section
• Follow the prompts to set a deposit limit

Time-Outs

If you need a break from gaming, consider taking a time-out. This will temporarily restrict access to your account for a specified period.

To request a time-out:

• Contact our Help Desk through the responsible gaming page
• Choose a time-out duration (from 24 hours to 6 weeks)

Help and Resources

If you're struggling with problem gambling, we encourage you to seek help from:

• Responsible Gaming Federation of Kenya (RFGK)
• National Problem Gambling Hotline: 0800 723 770

Remember, responsible gaming is a shared responsibility between our players and us. We'll continue to work towards creating a safe environment for all our gamers.

Tools and Resources

To support you in your gaming journey:

• Deposit Limits: Set limits on how much money you can deposit into your account.
• Time-Outs: Temporarily restrict access to your account for a specified period.
• Self-Exclusion: Exclude yourself from our platform for a set time.
• Session Reminders: Set reminders to take breaks and stay in control.

For more information on these tools, please visit the Responsible Gaming page within your account.